Customer Service Representative - German speaking

Customer Service Representative - German speaking
Home office option available
Remote work opportunity
Student work
Customer service
Customer service representative
Budapest (Budapest)
1139 Budapest, Váci út 91
2 500 Ft
2-3 days in a week
Magyar (C2 - Proficient / Native), Német (C1 - Advanced)
Description

A Budapest-based customer service company with an international background that places great emphasis on digital innovation and the well-being and development of its employees.

Tasks
  • Handling incoming calls in German
  • You will assist our partner's potential German customers with scheduling appointments - coordinating appointments with them and handling cancellations
  • Handling complaints
  • Making outgoing calls to schedule hearing tests with potential customers
  • You will handle call-back requests
  • You will administer calls in the appropriate system, with the appropriate level of detail
Expectations
  • Motivation
  • Open, flexible attitude
  • Patient, professional communication with customers
  • German C1 level
Offerings
  • Flexible schedule that fits with university life
  • International team
  • Long-term career opportunities
  • Laptop, monitor
Is an advantage
  • Experience in a similar position
  • Commitment to working as many days as possible
Weekday work informations
8:00-20:00 4/6/8 hours
Weekend work informations
Saturday: 9:00-15:00